Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Click here. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I bought these from AXS and paid 214 (bit of a rip off site . Holder covenants not to sue any of Releasees for use of Personage as provided herein. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. I cannot access the Insurance company. I don't see why I should have to do the legwork on this one. Request ID: 7a29b98f6d472a62. Cookie Notice SEARCH/NO EXPECTATION OF PRIVACY. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. in the event description page, in pop-up boxes, or in an email). You should base your purchase decision solely on the information provided. What is delivery delay/ticket printing suppression? It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. x. If I have Allianz ticket insurance and miss an event, can I get a refund? This tracks your activity using third party cookies. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Kia was extremely helpful, efficient and patient with all my questions. The original advice from the armed forces giving advice to travel at short notice for military service. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. How do I get my AXS Premium tickets once I complete my purchase? We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. mail We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. On one occasion I got as far as selecting the insurance. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. You are viewing the PayPal Community Archives. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. . Reply from AXS UK. Are you looking for comprehensive cover for Covid cancellations? You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Feb 17. who has the best covid cover for travel insurance? or was there no option for you? I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. We act on behalf of a seller (our Client) when selling Primary tickets. How do you send documents to Uber? Unfortunately, we will not be able to issue a refund on your ticket insurance. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Ticketplan's terms can be found on the Ticketplan website. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. You will be entitled to a refund unless otherwise notified directly by your point of purchase. If I have Allianz ticket insurance and miss an event, can I get a refund? Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. TicketPlan cannot be held responsible if incorrect banking details are provided. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. Let us know what you were doing when this page came up, plus your IP and request ID AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. By clicking a link you are consenting to this. follow our steps to get a refund from a ticket seller. Below you'll find an important update on COVID-19 and your events. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. The partial refund was completed early August 2020. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. I am supposed to submit a claim, with my email address - I can't get in. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Please note: The account holder is liable for bank charges levied by the receiving bank. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. The truth is that paying for insurance to guard against this is a waste of money. Find a will ticket on Gumtree, the #1 site for . Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Occasionally, we may require that the physical ticket is sent to us. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Its for one of the Hyde Park British Summer Time concerts. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. You will also be responsible for paying any applicable taxes relating to your purchases. 5 minutes isn't long enough! It's all a fan needs, all in one app. We will require vehicle recovery service confirmation and receipts. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. Axs Ticket Refund Insurance. BUY THE PERFECT TICKETS Front row or on the aisle? tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. We will notify you by email if this box office collection is required. 1999-2023 PayPal, Inc. All rights reserved. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Therefore, we ask for: A completed medical confirmation form. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Have now given up. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Official Tickets and Your Source for Live Entertainment | AXS.com Pick your exact se. Cover applies if an immediate family member or a member of the booking party tests positive. Please consult the seller fee information found within our Service. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. We all hate lines. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Event date, time, talent, participants and rosters are subject to change without notice. I tried to buy insurance after the fact but . ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Individuals in possession of a recording device are subject to confiscation and/or ejection. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Because almost every single time I go through them, its a battle to obtain my ticket. She also helped out with another refund I needed and was so quick. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. If you are purchasing a resale ticket (i.e. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. ugh I am raaaaaging. Latecomers may be seated at the discretion of Client or venue. If the event is cancelled, we'll issue you a refund automatically to the original payment card. Front row or on the aisle? If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Has anyone experienced anything similar? When did you become aware that you were unable to attend the Event? Contact Us We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. We will need these documents as part of the application process and cannot process a refund without them. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. Besk vr hjlpsida fr mer hjlp och support. How do I file a claim and get a refund if I have ticket insurance? By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. . Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. . A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. You should evaluate your risk in determining whether to attend the event. x, Footer.languageSelector.ja-jp.greeting If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. A refund AXS the company right which she bought the tickets sent via an email telling. So I decided to treat myself and girlfriend to VIP tickets. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. You have chosen AXS Mobile ID as your method of delivery for your tickets. Why you might ask? Then be careful what insurance you pay for. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Can I get a refund for a cancelled or postponed event? I went on live chat to sort out getting refunds for postponed tickets. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Click on the relevent section for more information. We appreciate your patience during this unprecedented time. The documented police or fire brigade report. No refunds are offered for online (virtual) events unless the event is canceled. Be the first to know. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. We act as a sales agent for our Client. We make no representations or warranties about the quality of your watching experience or your display. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! These documents are require to process your application and you are unable to submit your application without these documents. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Problem is I cant attend the event anymore :( so I cant get a refund. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Your ability and/or right to transfer or resell tickets may vary. I can't go to a concert anymore, any tips to ensure i get my money back? For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected].

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