No. please check that you have typed your email or username correctly. We needed to join to the domain, first. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. I set mine up some time ago, personally, with my aol account. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Amazingly both messages are right but not well worded. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Clear the cached data to refresh the login portal using the below steps. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Microsoft blocks Excel XLL add-ins at last! Then click on "Enable.". Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. Go to https://portal.office.com/account to check which Office version and edition you have available. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. What is the point of Thrower's Bandolier? I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. What is so difficult that Microsoft doesn't recognise a valid account? Once the account has been created, you can start using that Microsoft service again. When I go to "make a new one", it says that the account already exists and that I should try logging in. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Guiding you with how-to advice, news and tips to upgrade your tech life. For Windows devices, try the following troubleshooting methods. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. On the next page, fill out the necessary details. Enter a different account or get a new one. Minimising the environmental effects of my dyson brain. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. She has been the MiniTool editor since she was graduated from university. Its a distinction not always understood by Microsoft own staff and associates. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Report abuse. You can also get this prompt if your Microsoft account has been deleted for some reason. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. If you arent an admin, see How do I find my Microsoft 365 admin? Request a security code to be sent to the phone number or email you used. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Enter a different account or get a new one. Run the SaRA package to uninstall Office. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Cache in the Edge browser stores website data, which speedsup site loading times. Now hover over History and click on History.. Recover your account by requesting a password reset. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. If so, please select work or school account and . If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. If not, select the checkbox next to the device. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Below is a guide on clearing the cached data on the Edge browser. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Georges C. Independent Advisor. I DO NOT WANT MY WORK LINKED TO HOME. Microsoft Outlook allows you to create an alias for your email account. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Microsoft Edge is another popular browser that many users use when they have a Windows computer. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Why is there a voltage on my HDMI and coaxial cables? The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. It then asked me to create a password so I backed out thinking it wouldnt work. my email address is - ***removed*** ***Personal information deleted by the moderator. "That Microsoft account doesn't exist. Did this under Settings gear, Accounts, My Info. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Select your name and profile picture or icon at the top. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Copyright Windows Report 2023. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Select the Time range (Id suggest you choose All time). The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. 4. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. We are happy to help you! These are different to MSAs. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Check out the latest Community Blog from the community! In reply to Greg Carmack's post on March 9, 2022. All Microsoft accounts are either work/school or personal. Has anyone found any fix for this? Hope this helps someone. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Clear browser cached data on Microsoft Edge. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. I haven't been able to find a way to set that up right out of the box, though. If you are prompted for a product key, see Where to enter your Office product key. This is after creating the O365 email account for the user without issue. every time I try, I . Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Enter a different account or get a new one" when opening outlook through Power Automate. To learn more, see our tips on writing great answers. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Click on More options, illustrated by three dots. If this situation arises, use the primary User ID instead of the additional address. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. The error message isnt well worded heres better text . There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. MS also keeps linking my work and home accounts. Another method would be to open any Office 2016 or 2019 app and create a new document. Also, you might have knowingly or unknowingly deleted your Microsoft account. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Enter a different account or get a new one. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Windows 11 how to upgrade. If you forgot your Microsoft account password, follow these steps. Enter a different account or get a new one". Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . I was having issues accessing my work/school account in the Calendar app on Windows 10. It looks like this isn't a Microsoft account. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Time-saving software and hardware expertise that helps 200M users yearly. Hopefully this will help somebody at a future time. There is nothing that tells me what types of things I can enter. Created by Anand Khanse, MVP. However, clearing the cached data will help resolve stored data issues affecting account access. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician MS has got to fix this. After that, click on "Devices.". I worked around it.. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. When you see the account you're looking for, select Sign in. For Windows devices, try the following troubleshooting methods. If you don't have one, you can create here. Hence, logging in with the affected account (Alias) will trigger the user ID error. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. I am baffled by this. From there, check to see if your device is enabled. This is absolutely maddening. That should let you at least set up the machine. Type the requested information and selectSend code. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. Restart the device, and install from https://portal.office.com/account to get the correct version. How does it not exist when I even have a Facebook account with it? A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Facts & prices for the new Microsoft Office. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Do not use an account name from another type of account. You wont be able to access your account, and you will receive this error. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Head over to Accounts, then Email & accounts. We have problem with the sign in of an account. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. Enter a different account or get If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. Choose from the options provided on why you need a password reset, then click Next. However, double-check your account to ensure youre using the correct login details, notably your accounts email address. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. From there, click on "Users.". Then we were able to add the workplace user. 2. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Not associated with Microsoft. I think that's the core of the confusion. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. One easy way to fix this issue is to use the correct account type while logging in. 03-22-2022 03:50 PM. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Now click on "Azure Active directory" you may need to click on "Show all.".

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