Contact us. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. Visit our Support Centre. Regardless of the situation, there is a dedicated support or account resource ready to help. Regardless of the situation, there is a dedicated support or account resource ready to help. I actually rarely post bad reviews. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Choose from the options below and find the answers you need. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Please note: applicable product discounts will be displayed in the cart. My partner saw it happen and was shocked a fish that small broke the rod. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Please note: applicable product discounts will be displayed in the cart. Customer Service 1-855-256-6647. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. 2 Bridgeport 44. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. Sorry, you need to enable JavaScript to visit this website. Derek 67,919. Outside of Canada please call 1-905-460-2530. Be the first to hear about products releases, news and events. They send you the new rod and you send them the old one back. They will send you a rod almost immediately and they can tell you what they have on hand. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. This is critical. Contact Us. G. Loomis Canada. Contact Us, Have a question? A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Woodland, Washington 98674. Is the $50 replacement policy a lifetime thing? Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. . a lesson in patience. All rights reserved. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). I wouldnt buy another Loomis rod if it automatically set the hook. Pretty good deal there too. The new GLX is a beauty. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). banker-always fishing 69,891. Be the first to hear about products releases, news and events. The NRX though is getting updated. For warranty questions, click here. It was as much about the indifferent attitude by the representative. Have a question about your policy? For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . . That's what we call going the extra mile. Please note: applicable product discounts will be displayed in the cart. G. Loomis Canada. All rights reserved. 1359 Down River Drive. For billing or invoice related questions email click Sorry, but the page you are looking for doesn't exist. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Right after we got off the water I went to try and take the rod back (I've had it about a year). but they shouldn't break in the first place! Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). 201 Westcreek Blvd. Every thing in between too. Do you need a receipt (ebay purchase) to get a rod replaced? October 5, 2020 in Fishing Rods, Reels, Line, and Knots. Every company is different, and has different challenges. . I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. etc. I was told I may get my replace sometime this month. For as little as $30 per flight hour, you are covered. https://t.co/RBzCkjIPCx, 2021 The Loomis Company I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. "That's a really difficult loss," Loomis . Contact us - G. Loomis US Contact us IMPORTANT! Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. Especially when other companies in the same industry are performing much better. Paste as plain text instead, Call Sales: (612) 750-9706. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. instructions are on the form. You must have JavaScript enabled to use this form. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Email * Phone * I am interested , We have received your contact form submission. I am glad your experiences were better. What happens if the rod becomes 20 years old and they dont make it anymore? Normally there is no wait on replacement. It's a fee based warranty program that allows you to get a new rod rather quickly and for pretty much whatever reason. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. JetSure is the only AOG insurance solution available today. Maybe you had bad luck with them. IMPORTANT! For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. good fish, but not near big enough to break a rod. National Customer Service While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. Upload or insert images from URL. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. Our customers receive peace of mind knowing that were always here when they need us. Go online and get the warranty info. Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. Pasted as rich text. Copyright 2023 Loomis Armored US, LLC. Privacy Statement. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Tweet. Use this page to find answers for your general questions about Loomis and its services. That's too bad for you. I just keep the loomis shipping tube so I will have it to send the next one back in. . As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Follow a few simple steps to receive a replacement tip. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: Warranty gloomis replaced it no problem, i just had to pay the shipping. Monday, December 14, 2020. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. For fly rods more than 15 years old, the Xpeditor service fee is $250. Please do not hesitate to contact our toll-free Customer Service line at . 201 Westcreek Blvd I wouldnt buy another Loomis rod if it automatically set the hook. Messages 22 Reaction score 10. Sign up for an online profile or prepare a one-time shipment using your credit card. I bought a Conquest and the tip broke on the very first fish I caught with it. Loomis Express No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. By 427 Pido Road Peterborough, ON K9J 6X7. Loomis Express. For immediate assistance simply click on the live chat button to start a conversation For driver complaints, please call 800.327.4677. any of our electronic shipping systems. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. Write us at: National Customer Service. The first rod they said 2-3 months and it was less than 3 weeks. gatlinburg civil war museum; premarital counseling grand rapids, mi. Contact Loomis. Loomis customer service. it states in thier policy they will match it up with the most closely rated rod they have. You can post now and register later. See Also: Loomis insurance customer service number Preview / Show details. Loomis Homes. If the tip-section of your multi-piece rod has been damaged, weve got you covered. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . Brampton, ON Canada, L6T 5S6. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? i had the same thing happen on the first fish i caught on my flipping rod down at falcon. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Please fill out all the fields and click Submit. This material may not be posted on another website. Register your G. Loomis rod within 30 days of purchase. We are in a unique situation that creates chaos. Copyright 2023 Loomis Armored US, LLC. Loomis customer service is second to none. charge the shipping ($20) to get it back to you. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Whether it's close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Clear editor. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes."

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