Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Gift cards may not be redeemed for cash or refunded unless required by law. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. "SHAME on Aritzia for using the people's money," wrote another. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. TnAction Spring 23 just launched. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. As we navigate this complex and changing landscape, were being challenged on a daily basis. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. Can I make changes to my aritzia.com order after I submit it? Aritzia marketing calls and texts may use an automatic telephone dialing system. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. More premier locations are becoming available and under increasingly compelling financial terms, he said. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Let's continue to take care of each other," continued Mr. Hill. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. This post has been updated from its original form for clarification. We learn, we refine, we continue to make changes, Wong shares. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. It says customers will still be able to continue shopping through the company's website for the time being. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. I have an order outstanding. Interested? Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. 2023 Vox Media, LLC. For purchases made in store, you can return or exchange your purchases in store only. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. It looks like youre not in the USA. cozy fleece perfect hi-rise 3" sweatshort. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. For every package purchased (you can pick up the Diamond package for $100. Dates will be confirmed at a later time. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. Only seven, including four in Manhattan, remain closed. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. We know that every decision we make during this time impacts our community as a whole. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Let's continue to take care of each other," continued Mr. Hill. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Net revenue increased by about. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. This report by The Canadian Press was first published July 9, 2020. "When we made the decision to close our stores in. Aritzia is a vertically integrated, innovative design house of fashion brands. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Once we receive your package, well process your return within 7 to 10 business days. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. Walmart's Return PolicyCOVID-19 Changes. Through the Aritzia Community Relief Fund (ACRF), all sales were donated to supporting Aritzia's staff and its families through COVID-19. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. In an email to CTV News, the company's senior director of communications said the . Let's continue to take care of each other," continued Mr. Hill. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. How can I get this? In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Retail sales exceeded expectations in the U.S. This depends on what stage of the order process your purchase is at. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Thank you for supporting us, so we can support our people. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Follow the steps below to complete online returns for online purchases. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. 16, 2020, 07:00 AM. Aritzia started a phased reopening of stores on May 7. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). VANCOUVER, B.C. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Items must not be washed, worn or damaged. We look forward to the day we can open our boutiques to you once again. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Republication or distribution of this content is We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. Aritzia Refund Policy. Warm wishes and happy holidays to you and yours. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. I write about retail, fashion and beauty. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. We are the place to shop right now in the United States, Hill noted. Still, theres no disputing the power of a major celebrity social media endorsement. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Insider info on sales, new arrivals and more good stuff. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Hey! The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Aritzia is a vertically integrated, innovative design house of fashion brands. How do I ship my product back for a return? Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. What is the Return & Exchange policy for items ordered on Aritzia.com? Get our Fashion & Beauty newsletter by tapping the button below. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com A Return Label has been provided with your original order. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Return Processing Times. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. All Rights Reserved. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Where impact and internal change are concerned, its an ever-evolving process. Pack and ship your return, following the instructions outlined on the Return Confirmation page. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. It is also shifting all support office employees to flexible working arrangements. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. to colleagues, clients or customers, or inquire about Orders purchased via PayPal will only be eligible for a refund to your PayPal account when you mail them back to us. Message frequency varies. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. When typing in this field, a list of search results will appear and be automatically updated as you type. Please note swim tops, bottoms, one pieces and accessories can only be returned online. Once signed into your account, access your. This year it's running from August 31 to September 5. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19.

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