Fort Wayne, Indiana, United States. The best of Class A amenities and more power than a Class B. Please see us for a complete list of features and available options! TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. As a matter of policy, BBB does not endorse any product, service or business. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out He was advised for this to be reconsidered he would have to submit documentation including pictures of what his concerns are, in which he stated he would do so when the weather permits. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. We have spent more than three years trying to get these issues resolved. Across from the sofa is a booth dinette. Mine is, and it seems a lot of folks on the Thor forum bring this up. Front radio not working. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? After reviewing the Pre-Authorization, our stance on the roof concern remains the same. The only two fuse I found for radio was one in the Ford block marked radio, which was good. Satellite. Junior Member. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Immediately I had power to my Axxera. ", VIN # ****************. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. Posts: 2,166 THOR #11781. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? Thurmont, MD. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. We are so very happy with the coach we purchased! Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. can provide videos and pictures. Thor is offering to repair by patching roof. This price is only valid for 24 hours from. RV Wife. I am rejecting this response because:This is the same response I received earlier. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. It is the original claim. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. 2003 Thor Motor Coach jazz. We purchased a 2016 ************ 40xte with ****** miles on it. I bought a brand new Thor Hurricane 35M. ************************* was working with us right up until he moved to a new position in March of 2022. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Customer Reviews are not used in the calculation of BBB Rating. We make the transition smoother with this free Owners Guide. They need to honor their warranty now! These issues are ongoing, not new. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Does not include Hitch work or accessories. You may also call **** at ************ for them to better assist you in finding service. Many of our friends with newer coaches report this same issue.I AM REQUESTING THE FAILING COMPONENTS BE RECOVERED OR REPLACED BY *****I am exhausted from pursuing constant repairs on this coach. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. My husband was impressed with Rudy, because he was asked a question, and if he couldnt answer it, he made some calls and had the answer within a few minutes. Thor Motorcoach Logo linking to Home Page. ****************** was thankful that someone from Thor Motor Coach reached out. Mine is under our bed but doesnt have one. ********************************* became Retail Warranty Supervisor in April of 2022. We are well aware that the coach is off warranty. We have a water leak and it has caused extensive damage. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. WHY are the flooring issues causing such concern on behalf of Thor? The attached scans of the countless emails we have from Thor show the issues were all reported while under warranty. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. After ******* ***** had our coach for almost a year. The RV is a Thor ******* **** 2019 and the vin#*****************. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. Jumping through hoops. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. good-will offer. Have you tried pushing in the "very little" reset button top left? We want the work to be done correctly. Nobody will build them better. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Stock Number {stockNumber} {priceLabel} {msrp}. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. 2017 Thor Challenger XE Rear and side cameras and radio not working. The $1,000.00 bid they accepted. I will state again that this is not a new claim. And one, Don't Miss Paradise Oaks RV Resort In Florida. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. She is also equipped with . Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. What have you tried so far? Save. Inventory shown may be only a partial listing of the entire inventory. JavaScript is disabled. 2. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. This just sends them a link to it so they can take a look. It features the best of a class a, along with the best features of a class c. That's what A.C.E. !. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! 2022 Thor Motor Coach freedom elite. Then click on the manual name to download. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Status: Answered. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? Can you tell me a little more on. Please contact us to verify info, and to check availability as our inventory changes rapidly. Then I tried the GFI in my 29m bathroom. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. We purchased a 2020 ************ model **** on September 4, 2019. Need advise, had a shop replace house battery and repair inverter. Hello all, new to the forum and a first time RV owner. We had one of our **************** Representatives reach out, the below follow up was provided. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! . As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. After getting back both radios not working. Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? Speakers. 40,000 miles. Contact Us. Planning pet-friendly trips can be ruff when you don't know what to pack! Also if your GFI isnt easy to locate, you may have one on the inverter itself. I have looked and checked all connections and fuses I can find. Did you recently have your batteries drain on you? This is truly a manufacturer defect. State: Arkansas. For more information, visit. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. This is a MSRP $190K Class A Motorhome. **'s labor charges of $7,500. We have endured a long and arduous journey. The park/travel switch on my coach does not switch the radio to the coach batteries. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Used 2020 Thor Motor Coach Four Winds 22E, Class C For Sale in Salem, New Hampshire Pop RVs 303020 Description: - View this and other quality Class C at RVT.com Online Classifieds trader. 01/03/2023. From researching this seems to be a problem with a lot of Thor coaches from that year. We apologize for the frustration you have had, we will have a representative call you and assist in setting up a case # with **** service.If the concern is truly chassis related, that would have to be facilitated by ****. I have looked and checked all connections and fuses I can find. Thor Motorcoach Logo linking to Home Page. Based on what was submitted to Thor, we see no warranty concern. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Doesn't look like I am getting power to the radio since battery replaced. We are not responsible for any such errors and reserve the right to correct them at any time. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention.

Westie Puppies California, Jacob Ramsey Siblings, Fibroscan Score Fatty Liver Cap, Windows Server 2019 Desktop Experience Feature Missing, Does Coinbase Wallet Report To Irs, Articles T