To mute or unmute your headset, click the headset icon in the System Tray. It's only the mute button on headset that doesn't work. "This is NOT running like a fine tuned machine. ` } Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. endobj If you have any more issues please work with our support organisation. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[2f197334-0d96-4914-913b-d16be50b9563] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Page 12: More Features You can mute and unmute your headset using Plantronics Hub. Plantronics Headset Auto-Mute Fix - ACC Service Desk INFO 30-Apr-2020 13:39:25,176 [0x00002440]: RefId:[9b2eaa21-2454-4440-97d7-67b1367a69dc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} A tone means the sensors need to be reset. INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[e85b385b-fe1f-46fb-9df8-2257cd6f525c] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 3 INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[d3481ff9-aa2b-4110-802c-2d3a5f436925] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 3 3. INFO 30-Apr-2020 13:39:26,071 [0x00002440]: RefId:[dd0fbf02-b5ec-412e-abe5-d293fcb04be1] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,998 [0x00002440]: RefId:[651c2bef-0da9-4d79-bc43-0dab26ae2b65] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Press the mute/unmute button to unmute the device; press OK. 1. Skype Call and also with other devices such as my iPad. Logitech H570e Wired Headset, Mono Headphones with Noise-Cancelling issues. DEBUG 30-Apr-2020 13:39:26,058 [0x00002440]: RefId:[7b96b62a-808f-4a9e-a37f-db849af1f686] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEOFF Police there asked people to stay off the roadways just before rush hour was set to start, with a warning that people should not call 112 in the area unless they are in life threatening danger. Lync / Skype client actually plays Lync_muting.wav when you mute and nothing when you unmute. The Plantronics Blackwire C3325 USB Headset provide a best-in-class audio experience, voice quality and a customized fit. |__Avaya/Nortel 1120e 1140e 1150e Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. How do I mute Plantronics BT600 headset? - Global FAQ INFO 30-Apr-2020 13:39:25,196 [0x00002440]: RefId:[1e47df5b-24cf-4d5f-9ceb-900010a3fc0b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,746 [0x00003980]: RefId:[a764b9d8-d5f0-4d51-9c37-68619aaefff6] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Would you like to arrange a web session or such to review my system and experience the problem? Enjoy best of both worlds with the Wired/Wireless connectivity option Pair & Play with your Bluetooth 8200 UC that has 98.4 ft wireless range Stay connected smoothly with a wireless range of 98.4 ft $401.99 Delivered FREE by Wed, Mar 01 Ship to store Add to cart Compare Pay in 4 interest-free payments of $100.50 with | Learn more You can mute and unmute your headset using Plantronics Hub. I use Plantronics Hub windows software, which allows you to update the firmware, set some advanced functionality and even do device reporting into their Manager Pro product (which we can pull into Modality Diagnostics). You can imagine how seriously unacceptable is in a job where I am on the phone about 60% of my workday! Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over Ear Headphones Without Microphone Black : Amazon.in: Electronics Electronics Headphones, Earbuds & Accessories Headphones On-Ear 20,65318 FREE delivery March 28 - 29. Plantronics B825-M Voyager Focus UC Bluetooth Headset with USB (202652-102) CA$ 249.00 The Voyager Focus headset features voice alerts that announce caller ID, connection status, and talk time, while a dynamic mute alert warns you if you try to talk while the headset is muted. Snom A330D Dual Headset Wired Head-band Office/Call center USB Type-A Black Manage sensors through Plantronics Hub software Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. The headset icon turns green to indicate the device is unmuted. NOTE Sensors cannot be disabled while streaming audio. This does not means that your headset is either broken or defective, is something that will get fixed with the next update of the firmware. "It is one big madhouse," said a spokesperson for the fire department to Omroep Flevoland. 790 0 obj In the new Insider Fast build 16.4.203, we have fixed some of the device INFO 30-Apr-2020 13:39:26,059 [0x00002440]: RefId:[02552c46-456a-476d-8114-bca17a37c815] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged With mute still on, end the call (either from the device or Lync). Disable sensors You can disable your headset smart sensors through Plantronics Hub software under the Settings menu or in an idle state, simultaneously press and hold the call and mute buttons for 5 seconds and a voice prompt will inform you of smart sensors status. Please let me know if you need more data. This thread is locked. INFO 30-Apr-2020 13:39:26,113 [0x00002440]: RefId:[a4493f86-1c4a-4676-b17e-a416846303a8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} you have broken other applications with your bug. From the Plantronics Software drop-down list, choose Hide icon and notifications. INFO 30-Apr-2020 13:39:25,361 [0x00002440]: RefId:[1fcb00f5-7fa6-40bd-a46d-2bfb6c7799cc] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:17,737 [0x00003980]: RefId:[1698737c-a111-424d-a191-8fc3615c3c75] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Check Price at Amazon: 4: Plantronics - Blackwire 3220 - Wired Dual-Ear (Stereo) Headset with Boom Mic - USB-A to . xXI8Ygb'fQ0 9EQ1cz*TD@AaE0r^^E~{d+LH@$) N Md&S-EY-?^nz}vWL9D )lbGJb8F'2l(% -3b!? Mute on/off problem with Plantronics BT300M I have a Plantronics BT300M headset, which worked fine with both Lync and Skype for Business, until the last update (16.3.240). |__Grandstream IP Phone Headsets INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Is it possible to disable that notification? If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. |__Avaya/Nortel Norstar T72xx,T73xx Voyager Focus UC: How to Turn Off Windows System Tray Mute Notifications Free shipping. INFO 30-Apr-2020 13:39:26,951 [0x00002440]: RefId:[bef4675c-159e-41cf-af99-5ef6102db6a3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Alternatively, you can select the device, and click the Properties button. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. INFO 30-Apr-2020 13:39:26,990 [0x00002440]: RefId:[370e5939-97b3-40bc-9dd9-9c1d25c18d93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4. After opening the Plantronics Hub app, make sure that your headset and not the Bluetooth dongle (BT600, for example) is selected in the "Device" dropdown in the upper . Double-click your default audio playback device to view its properties. Hopefully this helps you to enjoy your Poly Focus 2 headset. On the Properties window, go to the Advanced tab. endstream To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds. INFO 30-Apr-2020 13:39:25,269 [0x00002440]: RefId:[a77ddc71-db8f-4860-aaad-1cf9f9d6b43b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Customer Reviews: Poly formerly Plantronics Voyager Legend Wireless In order to take advantage of this feature, you need to purchase this functionality. Free shipping. INFO 30-Apr-2020 13:39:17,723 [0x00003980]: RefId:[871cf292-7085-413a-b784-030abc2e0322] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. |__Plantronics Wireless Headsets I guess yo ushould try that. CcE[Z9Ttt40IFFq e` ( J0 @-Jf@1FAzJB 9>@@AE';j,f!Lfvespx(?r&!L Unfortunately with yesterday's update to 16.4.246 the problem still persists. Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. Plantronics Savi W740-M auto-mute issue - VoIP Forum Open the Control Panel. The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. |__Microsoft Teams Headsets, We provide you with the latest Headset news, tech info and videos straight from the Experts at HeadsetPlus.com, HeadsetPlus.com Plantronics, Jabra Headset Blog, Why Poly Focus 2 keeps muting by itself? Hub can only provide mute synchronization if it is running, while Plantronics devices running in standalone mode with Lync cannot access Windows system settings. It's a POS. Two incidents at electricity substations in Flevoland left parts of the province without power on Friday afternoon. Conversely, if the on-screen status is Muted, the mute/unmute button on my headset does not work. Works well. INFO 30-Apr-2020 13:39:25,360 [0x00002440]: RefId:[762f6d7b-acb0-4c0b-b9a9-b914ca56b823] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,903 [0x00002440]: RefId:[0a250ff1-d1d0-4781-82ee-a64cc3ae93bf] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Questions and Answers: Poly formerly Plantronics Voyager 5220 Wireless Plantronics Hub: How to Mute/Unmute the Headset Click on Sensors & Presence. 4V630tX24+9 UPC 0017229171152. INFO 30-Apr-2020 13:39:25,097 [0x00002440]: RefId:[30d7a207-fbe6-4eaa-b65c-a853a15a744d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Same headset same issue. <>/Filter/FlateDecode/ID[<20FE627518F392FED781BB54FE52A2FE><750B9A8ED21DB2110A0002F730B896FF>]/Index[681 110]/Info 680 0 R/Length 76/Prev 307871/Root 682 0 R/Size 791/Type/XRef/W[1 2 1]>>stream INFO 30-Apr-2020 13:39:25,571 [0x00002440]: RefId:[fd981d58-3feb-4958-a1d3-0b121b79d322] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}

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