in the case of post, forty-eight (48) hours after posting or if delivered by hand, on delivery; in the case of facsimile transmission, upon confirmation of receipt by the addressee. 2. SEPA Direct Debit is a reusable, delayed notification payment method. While direct debits can be cancelled . Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. If your postal address is the same as your billing address, please update your details as needed. You can activate your online accounthere. 18.1This Agreement may be terminated by eFlow with immediate effect: 18.2Without prejudice to your right to cancel this Agreement in accordance with section 17 above, this Agreement may be terminated by either party by giving fourteen (14) days notice to the other party provided that, upon giving such notice: 19.1Following termination, you will remain responsible for the payment of any amounts owing by you under this Agreement and such outstanding amounts will be debited from your Account. Any balance remaining will be taken in the normal automated payment process. Balance & Statements Log in to your account with your username and password. Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation 3. The only details they have to provide are their name, plus their bank name, sort code and account . Paying by direct debit. With a tag account, you will receive a 1.10 discount on every M50 toll journey. Please do not open any links from these or any other suspicious messages. You can find all of these details on the welcome letter, posted to you after registration. And while we'll regularly review your Direct Debit to make sure your payments are on track, you may also want to consider increasing your monthly amount over summer and autumn to build up more credit ready . Direct debits are often used for mortgage, phone, energy or gas bills.. EFLOW allows you to run containerized Linux workloads alongside Windows applications in Windows IoT deployments. My Account Learn how to manage your account, recover, and update your account details. This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. Step 1: Always do a meter reading and send it to your supplier. eFlow means no more queuing and searching for coins at the toll plaza. Please Note: The cut off times will display on screen when you are cancelling the direct debit. Log in to eFlow.ie with your username and password. 27.1The terms and conditions set out herein constitute all the terms and conditions of the Agreement. Tolling Information/eflow Toll Locations and Charges Tolls applicable for 2023 - N25 Waterford City Bypass N25 Waterford City Bypass Location: The toll is located in the south east of Ireland on the N25 Waterford city bypass between the junction for the M9/N24 and the Junction for R710. Closed accounts cannot be reopened. There is no fee payable in connection with the issue of the Quarterly Account Statement where such Quarterly Account Statement is issued by post. A direct debit is a way of paying regular bills from your current account. Select Primary in the drop down menu under the Payment Priority column of the card you would like to make your primary payment method. Under the 2020 Budget, DoT secured funding to support a reduced tolling scheme for Low Emission Vehicles (LEV), broadening the previous Electric Vehicle Toll Incentive Scheme. Scroll down to the end of the page and select Save All Changes to confirm you would like to update your contact details. and the Account shall reflect such payments when received by eFlow. Please remember, customers using our Video Tolling option can only do so for the M50 Toll Road. The amount can change with each payment. This means that it can take up to 14 business days to receive notification on the success or failure of a payment after you initiate a debit from the customer's account, though the average is five business days. You will be charged the unregistered toll rate in this case. There are two steps to reactivate your eFlow account: To pay the balance on your account, log into your account and click Make Payment. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: Your new payment method should appear on your account. You can find your username on any correspondence that eFlow has sent to you. 6.1From the 1st July 2018, electric vehicle owners qualify for refunds on Irish Toll Roads The Electric Vehicle Tag Account Scheme (the Scheme) is open to the registered owners of an electric vehicle or a plug-in hybrid (i.e. The level of DD must be fair and reasonable, but may be subject to terms you agreed when choosing your new tariff (e.g. Learn how to manage your account, recover, and update your account details. You will be told to add a valid payment method, click ok and login in to your eflow account. This contains additional fields that you can use for business or reconciliation purposes such as referencing the payment between the debtor and the creditor. We'll also take into account: You will be prompted to update your payment details, click add payment method. Please do not open any links from these or any other suspicious messages. Country availability. Via K-ATMs. Note 20.1The terms and conditions of this Agreement may be changed by eFlow at any time and any such changes will be notified to you prior to coming into effect. This means that you will have to pay your toll by the following day 8pm deadline to avoid late penalties. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. Most banks, utility companies and retailers prefer direct debits for regular payment because they permit them to take what you owe straight from your bank account. If your account is in suspension, it will not be reactivated until the outstanding balance on your account has been cleared, and your account has a valid payment method. Scroll down and select the date ranges of the statement you would like to view. Click on the Edit Payment Method button. Select the three dots () next to the account your Direct Debit is linked to. This LEV Scheme will be funded under the Carbon Reduction Programme, with the objective of reducing transport emissions and building a climate resilient low carbon transport sector by 2050. Bank working days are Monday to Friday excluding bank holidays. Login to your online account. This link is valid for an hour. The Direct Debit (DD) scheme is operated by the Bacs network and companies (called "service users" in DD speak) access the system using specialist software or by using a Bacs bureau such as Access PaySuite. Login to your eflow account with your username and password. If you register for an eFlow M50 Post pay or Pre pay account, the following payment methods will be accepted on your account: If a payment request fails, we will notify you in writing (either by email or letter, depending on your preferred correspondence method). 15.1In the event that a Tag is damaged, lost or stolen, it is your responsibility to notify eFlow through the website, webchat or by telephone by calling the Customer Service Centre. You will be prompted to confirm you would like to make a payment and select Ok if you would like to top up your account. Monthly Payment Plan. the Account Start-up Balance for each Pre pay Account is forty euro (40.00) for each Registered Account; you are responsible for maintaining at all times the Minimum Balance in such Pre pay Account; when you incur a liability to eFlow in accordance with this Agreement, eFlow shall deduct (and you hereby authorise eFlow to so deduct) from the Pre pay Account (and make such deductions from the applicable Account Balance) all amounts due to it in accordance with this Agreement, including, without limitation, those referred to in clause 8.1; you hereby authorise eFlow to give instructions to debit your payment account from time to time with an amount equal to: such other amount as may be necessary to ensure that the Account Balance on your Pre pay Account is at least equal to the Minimum Balance, in accordance with the Payment Method associated with the Account; you are responsible for ensuring that your chosen Payment Method is valid and that sufficient funds are available in the Payment Account to enable payment of all amounts due to eFlow in accordance with this Agreement; when you incur a liability (including, without limitation, in respect of those referred to in clause 8.1) to eFlow in accordance with this Agreement, eFlow shall include such amount in the Post pay Account and the Account Balance shall be adjusted to take account of such amount; and. 1.1In this Agreement the following words and expressions shall have the following meanings unless the context otherwise requires:Account means your Personal, Business or Visitor Account with eFlow.Account Application Form means the application form to be completed by you or the Service Centre Agent in the case of a Customer who makes an application through the Customer Service Centre, in order to open an Account.Account Balance means, at any time, the amount recorded by which an Account may be in credit or in debit, as the case may be.Account Fee means, at any time, the amount payable by a Customer in connection with the provision of the Account and related services at such time for each Charge Period or part of a Charge Period in accordance with this Agreement (currently 1.00 plus VAT per Tag issued to you), as may be adjusted from time to time by eFlow, after giving prior notice of such adjustment to you.Account Start-up Balance means, in relation to a Pre pay Account, the minimum balance required to open an Account, which is based on the class of the vehicle(s) selected.Account Statement means a statement of account issued to a Customer from time to time, setting out the transactions recorded during the stated period (including, any Tolls, Payments or Fees incurred by the Customer during period).Additional Account Statement Charge means one euro plus VAT (1.00 plus VAT) or such other amount as may be specified by eFlow as payable in connection with the issue of Account Statements other than those Account Statements that are issued free of charge in accordance with this Agreement.Agreement means these terms and conditions, together with the Account Application Form, as may be amended and supplemented from time to time.Charge Period means, in the case of the first period, the period commencing on (and including) the day the Account is created and ending on the expiry of the calendar month and in respect of each subsequent Charge Period, a period of one (1) month commencing on the expiry of the previous Charge Period.Customer means you, the person who is opening an Account with eFlow.Customer Service Centre means the dedicated eFlow contact centre established to manage, resolve and respond to Customer queries.ETC means electronic toll collection.Fees means, to the extent applicable in each case, the Account Fee, the Late Payment Charges and the Additional Account Statement Charge.Interoperability means that a Customer, with a Tag installed in line with the tag installation guidelines provided by their tag issuer (as approved by eFlow), will be able to affect the discharge of a Toll by means of ETC on any Toll Road other than the M50 Toll Road, which is part of the national interoperability scheme and interoperable shall be interpreted accordingly.Late Payment Charges means such amount as eFlow may specify from time to time as the additional amount payable by you if eFlow fails to receive a payment as required under the Agreement.M50 Toll Road means that part of the N50 national road (otherwise known as the M50) that is a Toll Road.Minimum Balance means the minimum balance which is required to be maintained in a Pre pay Account, being twelve euro (12.00) or such other amount as eFlow may specify from time to time;Minimum Pre pay Amount means the minimum amount to be credited to the Pre pay Account each time the Minimum Balance is reached, being thirty euro (30.00) or such other amount as eFlow may specify from time to time.Misuse means the Customers failure to act in accordance with the provisions of the Agreement, the Toll Bye-Laws and the Roads Acts 1993 2015, including such other acts or omissions that eFlow may specify and notify to Customers from time to time.Monthly Account Statement means the Account Statement issued to you setting out your transaction history on a monthly basis for the Charge Period and any charges incurred by you during that period.Payment Account means your account maintained with a credit institution or an account related to a credit card or debit card (in each case, being an account in respect of which instructions may be given authorising debits being made from it) or such other account as may be approved by eFlow, and which you have authorised or are authorising eFlow to effect debits from such account in accordance with the Agreement.Payment Date means, in relation to any Charge Period, the business day next following the expiry of such Charge Period.Payment Method means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customers payment account, digital wallet or such other payment method as eFlow may from time to time approve.Post pay Account means the type of account maintained by you with eFlow whereby an amount equal to the amount due in respect of Tolls and such other amounts as may be due in accordance with this Agreement incurred during a Charge Period (the outstanding amount) and recorded in such account are discharged by the debiting from time to time of the then outstanding amount from your Payment Account. Pre pay Account means the type of account maintained by you with eFlow whereby amounts are paid in advance to be credited to such account, with amounts due in respect of Tolls and such other amounts as may be due in accordance with this Agreement being subsequently deducted, and with the facility for the debiting from time to time of further amounts from your Payment Account (or otherwise paid in such manner as may be approved by eFlow) and credited to this account.Quarterly Account Statement means the Account Statement issued to you on a three (3) monthly basis setting out your transaction history (including, any charges incurred) during the stated period.Registered Vehicles means the vehicle or vehicles registered by you in connection with the Agreement.Rejected Payment means any payment in respect of which eFlow has not been credited with the amount of such payment.Service Centre Agent means an employee of the Customer Service Centre who is authorised to deal with Customer queries.Site has the meaning given to in clause 22.Tag means the electronic device supplied by eFlow or other tag issuer to you for installation in the Registered Vehicles, in line with the tag installation guide provided by eFlow or other tag issuer, to facilitate the electronic collection of Tolls under the terms of this Agreement in respect of the use of the M50 Toll Road or other interoperable Toll Roads by the Registered Vehicles.Tag Tolling means the tolling option in respect of which a Tag has been issued for installation in the Registered Vehicles, which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll means any Toll (including, default Toll) payable by the Customer for the use of a Toll Road which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws.Toll Bye-Laws means, at any time, the bye-laws applicable to the M50 Toll Road made pursuant to the Roads Acts 1993 2015.Toll Collection System means the system designed and maintained in order to facilitate the collection of Tolls electronically on behalf of eFlow.Toll Road means any road (or section of road) in respect of the use of which a Toll is payable in accordance with the Roads Acts 1993-2015.Unregistered Vehicles means any vehicle that is not registered with eFlow or an operator of an interoperable Toll Road (other than the M50 Toll Road); andVideo Tolling means the M50 Video tolling option associated to your vehicle. headings and sub-headings are for ease of reference only and shall not be taken into consideration in the interpretation or construction of this Agreement; all references to any agreement (including, without limitation, this Agreement), document or other instrument include (subject to all relevant approvals and any other provision of this Agreement expressly concerning such agreement, document or other instrument) a reference to that agreement, document or instrument as amended, supplemented, substituted, novated or assigned; all references to any statute or statutory provision (including any subordinate legislation) shall include references to any statute or statutory provision which amends, extends, consolidates or replaces the same or which has been amended, extended, consolidated or replaced by the same; all references to time of day shall be a reference to whatever time of day shall be in force in Ireland; words importing the singular include the plural and vice versa; words importing a particular gender include all genders; person includes any individual, partnership, firm, trust, body corporate, government, governmental body, authority, emanation, agency or instrumentality, unincorporated body of persons or association; any reference to eFlow (other than in relation to entitlement to receive payments) shall include persons acting on behalf of eFlow in connection with this Agreement; any reference to a public organisation or representative shall be deemed to include a reference to any successor to such public organisation or representative or any organisation or entity or representative which has taken over the functions or responsibilities of such public organisation or representative; and. Learn how to manage and update your payment method, top up your account, and account suspensions. Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. We'll ask to see your electronic records of the: set-up of the direct debit instruction, including your customer's authority payment history related to the direct debit This will help us to check if there has been an error and whether it was made by you, the billing organisation or the customer. Direct Debits are often a convenient and flexible payment method for businesses of all sizes. Once your account is in the process of being closed or has been closed, you will no longer be able to access it online at eFlow.ie. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. install and use the Tag in the Registered Vehicle for which the Tag is issued in accordance with the instructions provided and shall ensure that the Tag is properly mounted; only use the Tag in accordance with this Agreement for the Registered Vehicle listed in the Account Application Form and in respect of which the Tag was issued; not transfer, sell, dispose of, damage or tamper with the Tag or use the Tag fraudulently or illegally; exercise all possible care to ensure that the Tag is not lost, stolen or misused and to take all reasonable steps to ensure the safety of the Tag; provide eFlow all information in your possession regarding any loss, theft or Misuse of the Tag and take all steps eFlow deem necessary to assist the recovery of a Tag; or. eflow direct debit. You can pay your vehicle tax by Direct Debit - either online or by going to a Post Office that deals with vehicle tax. With SEPA, these are replaced by International Bank Account Number (IBANs) and Bank Identifier Codes (BICs). How we will communicate with you. Name of Creditor Signature(s) Unique Mandate Reference (to be completed by Avant Money) Please complete all fields marked* Click the Rubbish Bin icon of the payment method you would like to remove. Please follow the PowerShell deployment and provision the machine using the connection string from the IoT Hub. You pay the same amount every time. IN fact, in 2019 alone a record 4.5 billion payments were made this way, including for the likes of charitable donations, subscriptions, and even vehicles tax. Direct debits How direct debits work We are aware of suspicious text messages claiming to be from eFlow. You will need to have GoCardless set up and a direct debit mandate set up for the customer.. On an unpaid invoice. Seu lugar para proteger o seu capital. This feature is located under the Statements and Payments section on the account overview page. Direct debits, which you may also see called ACH debits or bank debits, are a simple and easy way to arrange recurring payments. Eflow are a disgraceful company and Eflow are a disgraceful company and employ an equally disgraceful company EPC plc to chase fines. They're a simple way to manage regular payments, such as: Utility bills Gym memberships Mobile phone contracts Monthly subscriptions However, Tag Tolling customers can use the express lanes at any other toll in Ireland, while Video Tolling customers cannot. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. Update the payment details on your account. Your payment method should no longer appear in your account. The variable nature means that organisations or individuals can claim different amounts at different times.

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