sram axs rear derailleur troubleshooting

For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. One piston will always move slightly faster than the other; don't worry about that. Watch How To Video WatchHow To Video, B) Fine tune front shifting with limit screws. Hit the AXS button on it, nothing. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. I would try this: If you continue to struggle achieving proper alignment, weve recently developed a tool that can aid in front derailleur setup. AXS component firmware release notes are now available in AXS Mobile App version 1.6.7 and higher. To get your brakes working perfectly, here are some remedies to common issues that can arise, or ways to do a little service to get them feeling like new again. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 4.41K subscribers 111K views 2 years ago CONTENDER BICYCLES In this video, Graham from Contender Bicycles provides a quick demonstration. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. If youve gone too far in the wrong direction, try going back the other way. 1. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. You can always swap them over again to change seat height for climbing/descending. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. The heart of the electronic shifting system is the SRAM RED eTap AXS rear derailleur, which works with single or double cranks. Havent had this specific issue on my eTap but Ive never had an issue with warranty by SRAM. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. Best MTB Gear | See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. Their expertise may be just whats needed to get your drivetrain quiet. SRAM was finally very quick to take care of it. Start by shifting into the second largest sprocket. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. $27.99 . Firmware release notes can be viewed by connecting to the component, and navigating to the component part detail page (as seen in the attached photo). You can also use the guide mark etched into the inner cage plate to set the height in the big ring. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. The Derailleur Reduced to its most basic level, the Eagle AXS rear derailleur simply uses a motor, instead of a cable, to move the derailleur. I believe YOU have done or are doing something wrong. Out of stock. Use wet lube 3. $139.99. Singletracks Merch | Consider setup too. Remove the pad spacer and gently push the pistons back into the caliper with a plastic tire lever. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. Center the caliper and tighten the bolts. After the bed-in procedure has been performed, the caliper may need to be re-centered. You may be better off having your shop contacting the SRAM rep and getting an answer. Yesterday, I installed it on the bike, and was indexing the gears. Repeat approximately twenty times. I have smashed a derailleur more than once (and was able to use the same cable). Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. If the wedge is missing on a bike that came with an eTap AXS front derailleur, see your local dealer to ask for a free replacement. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. The troubleshooting guide below will take you through some common shifting issues, followed by their most likely causes and solutions. Maybe it doesnt want to stay in a certain gear or is skipping in and out of gears. When you keep surfing on this site you agree with the cookie usage. Those that know how to adjust cable tension on a mechanical derailleur will find the micro-adjust on an AXS derailleur immediately familiar because it does exactly the same thing, electronically. Thanks for your advice. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Just follow these four tips that cover the most critical items required for a dialed setup. Lightly squeeze the brake lever several times to position the pads correctly. I know some guys who have AXS and they love it, but I am still not convinced to spend the $$$$$$ when I can spend $$$. IMBA Epics | Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. This was the version before SRAM AXS. Shift into the offending gear and dial the limit screw in clockwise until you see the derailleur move in a small amount, and then back the screw out half of a turn. Tutorial SickBiker 354K subscribers Subscribe 454K views 5 years ago See also: Sramm XX1 Eagle Derailleur. Repeat approximately ten times. Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. This happened with my old 11 speed etap. Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. Nothng nada :-(( LINE IT UP Front Derailleur Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Has anyone else experienced this and if so, did SRAM warranty replace? If these mechanical fixes dont solve the problem youre experiencing, you may need to try an electronic fix. I have the same problem. This is a quick how-to perform basic #maintenance on the #SRAM 11 and 12 speed #derailleur. Take your bike to a dealer and they will call SRAM service and it will be replaced. Do not lock up the wheels at any point during the bed-in procedure. Complete setup instructions are laid out in our. Add to Basket. When I put the bike in 1st gear and then upshift to 2nd gear it stays in 1st gear. In a regular mechanical derailleur system, there is a cable that pulls the derailleur from the harder gears up the cassette into the easiest ones, and you can adjust the tension on that cable to pull it in one direction or the other. Accelerate the bike to a moderate speed, then firmly apply the brakes until you are at walking speed. You have go through the place you bought it from for warranty. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. $27.99. Download the full eTap AXS User Manual here. Both have had multiple issues with derailleurs not shifting and battery issues. Either you have JavaScript disabled or your browser does not support JavaScript. SRAM NX Eagle Rear Derailleur Spare Parts. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that blinks green. Been having a lot of trouble with my X01 AXS rear derailleur. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Use a derailleur hanger alignment tool to ensure that your hanger is straight. Stuff breaks or sometimes you get a bad one, so good support is key. Watch How To Video, A) Check your rear derailleur hanger alignment. That fix is certainly trickier than swapping a battery or rebooting the system. 2) Check that your device's Bluetooth is turned on (that's how your device connects to AXS components) 3) Open the app. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) One of the most common, and fortunately easily-fixed problems that occur on a 12-speed derailleur system is simply that the main bolt that fixes the derailleur to the rest of the bike is a couple of turns loose. by jbattermann on Fri Aug 17, 2018 10:39 am, by VTR1000SP2 on Fri Aug 17, 2018 11:51 am, by jbattermann on Sat Aug 18, 2018 10:49 am, by SLCBrandon on Sun Aug 19, 2018 9:51 pm, by Fisherfreerider on Mon Aug 20, 2018 2:38 pm. SRAM XX1 Eagle AXS Rear Derailleur Bolt and Screw Kit. One of the big questions riders tend to have is, what happens if your battery runs out? with the implication being that the system is less reliable, or not as trail worthy as a mechanical system. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. WatchHow To Video, C) Set brake lever fit with ReachAdjust. Download the full eTap AXS User Manual here. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. SRAM has included a pulley cage clutch in the Rival AXS rear derailleur, but it's a spring-based mechanical setup instead of the hydraulic one used on Force and Red. Will it work with the new 10-36T cassette? I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasn't working. Without it, outer limit adjustment needs to compensate to produce a fast shift, but then you run the risk of an over up-shift chain drop. Press and hold the AXS button on your front derailleur. Fortunately, SRAM AXS derailleurs feature a clutch that allows it to move upon impact, meaning the derailleur is more often than not intact after such an incident, and just the hanger is all thats needed. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13, 2015 Trek Emonda SLR Project One - Red eTap - Zipp 303 - 6.48kg, 2016 Cannondale SuperX Rival CX1 - 9.29kg. I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. SRAM built many different prototypes over. My LBS indicates that this is a known issue and may be a warranty item. How do I size a chain for a SRAM eTap AXS 1x drivetrain? SRAM GX 2x11 Rear Derailleur B-Bolt/Limit Screw Kit. Your browser does not support all of our websites functionality. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. Add to Basket. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. Simply find the associated limit screw; the high limit is the most inboard of the two and the low is the most outboard. Just ensure that the tops of the big chainring teeth are passing through the guide mark. But, I digress I am lovin my one speed automatic equipped bike. Remove the battery from your front derailleur. Before I get into it, Ill mention that SRAM has some helpful technical manuals and that its worth taking the time to look through the Eagle AXS manual to set your derailleur up or learn about some of the technical procedures. 'Tape was made to wrap your GF's gifts, NOT hold a freakin tire on. Using the SRAM rear derailleur with Shimano 12 speed cassette can solve the issue. From most accounts, the SRAM electronic stuff has been pretty reliable. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. $9.89 Was $27.99. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. This will ensure power, consistency, and quiet during braking for the life of the rotor. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. I have never snapped a derailleur cable, ever. etap axs disc brake troubleshooting SRAM hydraulic disc brakes offer the best power and feel in the road braking world. So it looks that my happines of SRAM AXS has gotten a dent. Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. I was about to go for a ride, but the rear derailleur wouldnt shift. I returned one for warranty work due to the same issue. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Descend to trailhead and it wouldn't shift the entire descent. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve it my bike - faster than god's and twice as shiny, SRAM have just released an updated 11 speed etap rear mech, https://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126, https://cyclingtips.com/2020/09/updated-11-speed-sram-red-etap-rear-derailleur-adds-orbit-pulley-cage-clutch/. I then tried connecting with my iphone . I have the exact same issue and am unable to resolve it. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. Not gonna lie: reading this makes AXS sound pretty appealing. This should mean that both units are paired and good to go. Just set the seat height somewhere that works for you and put the charged battery into the derailleur. Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. Add to Basket. Or you break down and maintain your bike. If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. If youve been riding the bike for a while, check to see if its time for your pads to be replaced. Sram eTap rear derailleur sporadically stops shifting - then performs all queued shifts at once? Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. #3 re-sync the app with the groupset. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. $312.99. #4 re-install all firmware (overwriting existing). If all that doesnt work, Id be taking it to a dealer. . I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. SRAM Red / Force / Rival eTap AXS HRD Brake Caliper Spare Parts. If your system is unresponsive, often the main culprit is a dead battery. Pressing the button had no effect, except when reconnecting the battery while button pressed, which resulted in re-installing the firmware 2.7.3 (already up to date prior to this). Something must be wrong though if the red light comes on and stays on. Back Order. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. Good news, our initial testing shows the 10-36T cassette . Back by popular demand, the general all-things Road forum! A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. Either you have JavaScript disabled or your browser does not support JavaScript. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. WatchHow To Video. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. Repeated this a couple of times and removed the derailleur from the bike in the app, restarted the app, kept the battery off for a few mins etc etc. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. $61.99. Ideally, this is done under sag so youll likely need somebody to help you. This is easy to do one-handed while riding in a parking lot. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Pulled the battery and put it back and nothing. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. WatchHow To Video, B) Fine tune front shifting with limit screws. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. I swapped the shifter out and all good since then. Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. Imagine an instance where you might be riding and find that your shifting just isnt quite right. Even has a pithy attitude! New comments cannot be posted and votes cannot be cast. WatchHow To Video. If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. . Note that you will need cell service to do this. But it does need a little break in period to run optimally. We had a second axs derailleur on another bike develop issues and a yellow light came one. If your Force cassette was manufactured before we began including Stealth Rings and you want to reduce drivetrain noise, have your bike shop contact our Dealer Service department and ask for a set, part number 11.2418.007.000. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. We'll go into more details, but the main things are: 1. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. This free update comes approximately a year after SRAM quietly rolled out an updated Red rear derailleur for those early eTap adopters. It may simply be that you need to get the new pistons moving and ready to brake. Continue to squeeze the lever until the pistons touch the spacer. Thanks to an ultra-lightweight fluid . did you check it previously? Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. The black finish on our XG-1270 cassettes is hard-wearing and looks fantastic. Add to Basket. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). I had this with etap Red and had to get the rear derailleur replaced under warranty. The front derailleurs position on the bike is absolutely foundational to its performance. If the chain isnt centered on the cassettes cogs, or if the derailleur pulley is too close to the cassette, the system will be noisy. The previous road version SRAM Etap wireless shifting has been out for a bit longer. SRAM Red eTap AXS Rear Derailleur B-Bolt and Screw Kit. Ideas? The RD is on its way to SRAM through LBS. Look at the back side of the front derailleur to see if the support wedge is installed and adjusted properly. - Using the front derailleur with the shifters works perfectly. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. Most frames these days have a derailleur hanger that can be replaced with the tools you carry on an average ride. SRAM Red eTap Rear Derailleur Ceramic Pulleys (11 Speed) 1 review Average Rating:1 . unless you know what % of devices develop a fault there's no basis for thinking it's a "common" issue. is it a such problem in Battery? Press AXS button on shift levers Again locate AXS button at rear derailleur. That seemed to be down to corrosion of the parallelogram pivots on the rear . There are only a couple of examples out there of eTap. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. Is your bike more than a year old? Josh. New one works trouble free so far. Shop & learn - SRAM Pulley Cage Assembly in the Cage Assembly Collection - Part Number: 11.7518.077.000, SRAM Pulley Cage Assembly for rebuilding SRAM rear derailleurs Pulleys must be installed in correct positions: lower pulley is larger than the upper pulley www.worldwidecyclery.com Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Privacy Policy. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. This 11-speed "A2" model features SRAM's Orbit. Firstly, check if you are using the right SRAM rear derailleur. The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. Remove the battery from your front derailleur. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. Installed a new battery and it worked again, but it would no longer communicate with the app and I was worried it was going to die completely or at least keep eating batteries. To perform the micro-adjust, simply hold down the small AXS button on the underside of the shifter and shift the paddle in whichever direction it isnt shifting properly. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . WatchHow To Video, B) Check that you have a 0.51mm gap between the inner plate of the front derailleur cage and the chain when on the small ring and large cog combo. Ask someone who knows what they are doing to help you. ALIGNER LE TOUT. Google searches have rendered nothing. Well until today I was about to go for a ride, but the rear derailleur wouldn't shift. SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. Well until today The rear is the master and the FD is a slave, so the shifters are sending a signal. This should be enough to ensure the derailleur has no problem getting into the gear but doesnt over shift. The RD stops when it confronts that obstacle. Bed-in your brakes before your first ride! The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. $52.99. Been having issues when it comes to shifting into the big ring with my Force AXS front derailleur. Sram AXS Force shifting issues.

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