Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. All rights reserved. All rights reserved. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Check that you've received an email confirming your application. Be part of the team transforming business processes and delivering enhanced digital capabilities for everyone in NSW. Write your response with honesty and passion. Make and enquiry or complaint to our office. Candidates will not progress if they do not compare as well against other candidates. Personal details your name and contact details. 9217 4888 or . Review your previous work (paid and volunteer) and study experiences. east Writing your application Information on writing your cover letter, resume and answering targeted questions. As such, they may be at risk of unintentionally discriminating in the recruitment process. . The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. Below are the essential steps you need to create an effective recruitment process and find the right people for your organization. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. other activities, such as group exercises or role plays. Your application. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Prepare your answers in advance and practise out loud how you'd respond. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. Candidates will not progress if they do not compare as well against other candidates. There are people who can assist you throughout the process if you need additional support. Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. dealing with a question or complaint for a customer service-focused job. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Tell us about any adjustments you may need for the assessment process. You will be responsible for undertaking analysis on listed in the role description. For enquiries relating to recruitment please Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. customer experience to all citizens across NSW. Information on how to request adjustments to the application and assessment process if you need them. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. Tell us about any adjustments you may need for the assessment process. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. Check that you've received an email confirming your application. About the role:The Business Improvement team at Service NSW are?currently looking Focus on providing specific and clear responses. Location:Sydney /Hybrid working options. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. You then present this to assessors when you attend for interview. You do not need to attach a resume or cover letter. screening checks. Our recruitment process. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. Competitors: Unknown. Guidance for HR and hiring managers to provide a good experience when onboarding employees. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. 6. Come join us and influence the future of our great state. Our common interview format is the structured behavioural interview. Some roles require you to be at least eighteen (18) years old. Applicants who are able to do this are more likely to progress through the application process. We offer more than just a job, with careers almost as diverse as our people. Strategy and Customer Support Divisionwithin Service NSW brings focus Targeted / Identified: Role: Process Improvement Coordinator. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. (BPM) to ensure effective governance and best practice processes and principles For further assistance, read the application checklist or frequently asked questions. Melbourne is home to our Transdev Australasia shared services teams. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. The typical recruitment process follows the below steps. Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. How does the job fit with my values and standards? Identify the hiring need. For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. Capability Application Toolto prepare for the recruitment process by accessing Effective Candidate Evaluations. Save the search query so that you do not have to fill in the search criteria in the future when you want to search for similar positions. The application process will include a range of assessment techniques to help determine your suitability for the position. How to report serious wrongdoing in the sector. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. reengineering,and We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Sydney, NSW, AU. when we expect a large number of applications. The interview process is easily your biggest opportunity in the entire process to beat your competition. Information on all the stages of our recruitment process and what will be expected of you. If you miss out on the job, we encourage you to keep looking and applying. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. listed by In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. opportunities for improvement businessobjectives and If the job ad requests a cover letter, you must submit one with your application to be considered for the role. present your findings, in writing or verbally. These are usually things like: Get more tips on writing your application on our Writing your job application page. Please visit Microsoft to upgrade to MS Edge. Make an offer of employment after weighing all the available evidence on balance. Merit based stages Learn more about STEP 3 STEP 4. opportunities for improvement Try to get a good nights sleep beforehand. let them know you have progressed through the assessments. a range of business processes identification, modelling, analysis, design and analysis, design reengineering to support business process improvement and Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. east Your application checklist Key things to keep in mind as you work through the application process. Our work is continually Select the 'Apply Online' button. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Focus on how your knowledge, skills, and abilities match those needed for the job. steps and track your progress throughout the recruitment process. Steps of the recruitment process. Think about what you did in other jobs and your achievements. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Other assessments vary depending on the job and what is being assessed. Review your previous work (paid and volunteer) and study experiences. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. Are you a keen learner and thrive on always bettering your knowledge and skill set? optimise business outcomes With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Role type: Full Time Ongoing. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Copyright 2015 NSW Public Service Commission. In the assessment centre youll be asked to complete two activities which each run for approximately one hour. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. your reasons for applying - "Why did you apply for this role?". On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. You belong in our diverse and inclusive workplace. About the role: The Business Improvement team at Service NSW are?currently looking Think about what we are looking for in asking this question. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for a case study exercise where your group responds to a brief on a realistic business scenario. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. Biographies and information on our senior executives. We may ask if you meet an essential requirement for the job. Your application should include responses to the targeted questions and your resume / CV. Service NSW is the leader in providing All new employees must agree to comply with the requirements outlined in the policy. Copyright 2015 NSW Public Service Commission. Looking for a rewarding career? The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Search jobs. Agencies may contact you to complete a reference check. assessment centres. This means your application is being considered for a role in the 2023graduate program and you may be contacted by one or more of the government agencies looking for graduates. If you are the successful applicant, you will be made an offer of employment. Review the role description to help you think about whats involved in the job. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. is specific to the job you are applying for. upload your CV. Employment Type: Permanent Full Time / Part Time. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. We are committed to our equal opportunity policy at every selection stage. Information on what to consider when looking for jobs. explain how youve shown your knowledge, skills, and abilities in a certain situation. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. The interview will generally involve a single interview panel consisting of two or more assessors. More information. The recruitment process is an important part of human resource management (HRM). The rules and guidelines for work in the sector. Our work is continually If offered, do a sample assessment before completing the formal assessment. They are the next stage in the process after the job application. You will be asked to accept the offer online. We are focused on delivering first-class customer service, digital transformation and regulatory reform. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. Stage 1: Online application In this stage you will be asked to provide information about your experience, interests, and education. Implications. Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au This is where we ask all candidates the same set of questions. Work experience (paid and volunteer) with most recent experience first. To become a teacher in NSW public schools, you should apply for the . skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. There are currently 218 jobs You may not proceed through every stage of the assessment process. need you to develop and present your strategy (for example, for the design and implementation of the program). The capabilities for the role you're applying for are described in the role description. Applying for a position with NSW SES: All applications will need to be submitted . You will be responsible for undertaking analysis on We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. become familiar with all aspects of the job. The purpose is to determine if you can do a technical part of a job. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. support@jobs.nsw.gov.au . Copyright 2015 NSW Public Service Commission. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. This will help you understand your many employer obligations, including tax and superannuation. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Information for graduates with disability, Employment and residential checks Fitness/Psych Medical 3. at $81475 base plus superannuation. Information on writing your cover letter, resume and answering targeted questions. The assessment will be conducted by the external provider Unified Healthcare Group (UHG). Insights and analytics into the public sector workforce. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. This is where we ask all candidates the same set of questions. You have gone through a rigorous process and are the person best suited to the job. Revenue: Unknown / Non-Applicable. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Please read and understand NSW Health policy directive (PD2022_030). Use full sentences, check your spelling and grammar and stay within the word limit. NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. Transdev is one of Perth's largest bus operators, providing metropolitan bus services on behalf of Transperth. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. creating letters of offer. Read about further information to assist you throughout the recruitment process. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. providing coaching to a team member for a manager role. analysis, design reengineering to support business process improvement and You must submit a separate application for each position for which you wish to apply. About. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Enabling workplaces where everyone is valued and can participate. Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal Support business to develop process models, relevant documentation and training Information about the terms and conditions of your proposed employment will be included. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. Test your computer equipment before you start. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. They usually involve completing several assessments over a part or whole day. Please note the Social Work stream and the Engineering stream will have different versions of the activities. If you are the successful candidate, well done! As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. Please note the help desk operates during normal business hours only. At Service NSW, a positive customer experience is our highest priority. Work at TAFE NSW opportunities. This is something you must have, otherwise you cannot progress. Late applications may not be accepted. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Our agency is passionate about delivering first-class Click Here to access the Role Description. Have I always wanted to work in this occupation or sector? Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. The NSW SES advertise positions on iWorkforNSW. Test your computer equipment before you start. Give yourself the best opportunity to show how you suit the job. The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. processes to support business operation Stepping Up Website: is a resource designed to help indigenous job applicants apply for positions in NSW Health. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. The GRP facilitates the recruitment of teacher education graduates for . If this sounds appealing to you, we welcome your application! Review the job advertisement and role description. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. Stage 1: Online application. All rights reserved. The purpose is to determine if you can do a technical part of a job. 7. we are passionate about delivering a positive customer service experience. They usually involve completing several assessments over a part or whole day. east Adjustments for individual needs customer service on behalf of the NSW Government and university, TAFE or school if you have limited work experience. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Human Resources and Recruitment | Recruitment, Central & North Coasts - Newcastle & Hunter Valley / Newcastle, Hunter & Region. Employment Type: Various Permanent and temporary opportunities. we expect a small number of applications. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Advise and create appealing advertising campaigns e.g. Join the Service NSW team of talented, passionate people. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. In this stage you will be asked to provide information about your experience, interests, and education. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Click here to see what we doTheRisk, Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Type: Government. You do not need to attach a resume or cover letter. need you to develop and present your strategy (for example, for the design and implementation of the program). In individual case study exercises you receive information about a work-related scenario. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . You'll also find general information, application checklists, and much more that can help you in your career. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Search Criteria. You can use this time to research and prepare your proposal, analysis or response. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. All our assessment processes involve at least one interview. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. Search for a job at I Work for NSW. your career objectives - "Where do you see yourself in . There is a short break in between activities. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. You can draw on your experiences from other contexts to show how you have relevant skills. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. Try to get a good nights sleep beforehand. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. An eligibility list will be created for this position however may be considered for other similar positions. All assessment centres will be conducted virtually via Zoom video conferencing software. Support business to identify, drive and deliver continuous improvement and You will be asked to select your preferred program stream/s. are applied. If you are invited to an interview, you may be asked to upload a number of documents to your application online. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. How you will be communicated with throughout the application and assessment process. Coordinate, monitor and review business processes to identify gaps and

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