Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. More detailed information on NLV is available at the Centers for Disease Control website. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Volumes vary by package and subject to change. We didnt have HIA 2 months ago on Zuiderdam, and wifi was only available on my account. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. We have sailed enough on HAL to be 5-star and have never bought their package. Once your deposit has been made, you can sign up for EZpay any time a month or more in advance of your final payment date. Our ships do subscribe to a high service level and speed to the ships is similar to highspeed broadband internet you may have at home. Internet charges also vary by cruise line. As mentioned previously, WiFi on cruise ships does come at a cost on most major cruise lines. Savings: Our Flexible Fares are competitively priced and often lower than pricing found on other sites with added benefits not found elsewhere. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. View all posts by . Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. Refill your medicine prescriptions sufficient for the duration of the cruise. High-speed terminals are scattered around the library and handily adjacent to a coffee bar. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. If tour details are not yet finalized, please check again closer to your departure date. Q What if I do not have an email address or do not wish to provide my email address? CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. You may order hot water from our complimentary In-Room Dining service 24 hours a day. The number of Dressy Nights on your cruise depends upon the duration of the voyage. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Also, have your identification, travel documents and ticket information readily available. Unlimited non-alcoholic beverage. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Let us handle the details. You'll also find ample closet and drawer space, individually-controlled air conditioning, a television for viewing CNN, movies and onboard features. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. Under page range you may select which pages you would like to print. This allows access to streaming sites, like YouTube, Netflix, etc. On the last night of your cruise you will need to place your baggage outside your cabin before you retire. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. The answer is usually maybe, but you wont likely know until you go to actually use it. Fully Accessible Single Side Approach Your booking will be credited to, and finalized by, your preferred travel advisor. Each ship is staffed with a professional Club Hal Director dedicated to making sure children have a great time. Click the Book Online Now button located below to view and purchase gift options. Ships now have branded apps that allow cruisers to chat with each other onboard, super-fast high-bandwidth Wi-Fi and even tablets for use at sea. The Explorations Caf, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone. Premium unlimited costs $34.99 per day and includes streaming. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Please Note: The Signature Express Baggage service is the most relaxing and hassle free disembarkation Holland America Line offers. Its best not to bank on it. From what you and Bruce said, it appears the latter is the case. This is included in Celebritys Always Included.. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Please review your itinerary and verify your specific travel requirements. River cruise lines typically offer free internet. Fees: There is a per-day social media package available for $14.99 which allows access to popular social media sites. Please see your server or bartender for a full list of items included in each package. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? You may wish to bring a travel alarm clock as they are not available in staterooms. Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Holland America Line does not publish webcam information online. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. This suite is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. The short answer is yesbut it differs from cruise line to cruise line. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. Or both occupants of the cabin can purchase a wifi account. Call Us For a Free Quote 1-800-627-3753. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. We remain optimistic that out approach on future sailings will become more flexible. The bed can be converted upon request to 2 twins if full compliance is not needed. Often times, these rates will be cheaper than cruise internet packages. If you wanted to pay by the minute, that was still an option: -pay as you go, $.79/minute -200 minutes/$99 -400 minutes/$159 -600 minutes/$199 Turn Wi-Fi on and connect to your ships network. Traveler's checks may be cashed at Guest Services. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. A separate plan for only one device would have cost me $20/day more. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Virgin Voyages includes Basic Wi-Fi in all their cruises and not only is accessible throughout the ship, but its also accessible at the Beach Club in Bimini in the Bahamas! This information is provided as general guidance. If you receive a busy signal or message, please hang up quickly and try your call again. All onboard purchases and services are charged to your account by using your stateroom keycard. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. FREE. If you completed Online Check-In, you will need to present your Boarding Pass. The Small package allows for 100 megabytes of usage for $19. Enjoy Dutch-inspired appetizers, beer, cocktails, live music and more, plus a festive display of national pride with a sea oforange! VIEW CRUISES It is also a good idea to bring your immunization records and prescription for eye glasses or contacts. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. When youre ready to return to the sea, our Worry-Free Promise Program gives full flexibility to change plans, protection before and during your journey, and peace of mind with enhanced health and safety protocols on board and on shore. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. Local sales taxes are applied where required. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. Q How do I access my Express Docs? Guests are urged to complete the Online Check-in process before leaving home. Holland America Beverage Packages price The cost is $44.95 per person + 15% gratuity and it has to purchased by all the adults in the cabin. Fees: For cruises four days and under: Platinum Unlimited $39 per cruise or pay $29 for First 24hr Platinum Unlimited; Gold Unlimited $29 per day; Silver Social Unlimited $24 per cruise; Bronze Social Unlimited $19 per day. And, the majority of cruise lines still don't offer speeds that can support streaming/video chat services, such as Netflix or Skype. Please contact these vendors directly for pricing and availability. Most cruise lines offer internet packages at per day prices that allow for unlimited use over the duration of your cruise. You can do everything or absolutely nothing. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. The package is priced slightly below all the other packages of the other cruise lines, about $3 to $4 less per day. Q Do the luggage tags need to be printed in color? If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! Each person on a booking can have his or her own set of Express Docs. There are three packages available, all with varying levels of data available: Social allows you to access popular social sites and apps, but may not allow for streaming or audio/video calls $14.99/day, Surf the most popular option which allows for broader internet surfing including news and sports sites, accessing your e-mail, but also may not allow for streaming or audio/video calls $24.99. Cancelling your cruise/cruisetour booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. Click Done when youre finished.). Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Some airlines charge for seat assignments. Keep them close at hand in your purse or jacket pocket. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. Water, Wine, Beer & Soda: What Beverages Can You Disney Cruise Lines Drink Packages [2023 Package What NOT to Pack on Your Next Cruise (Prohibited 7 Surprising Things I Learned On My First Cruise Cruise Payment Plans - Pay for a Cruise Without Water & Wine What You Can Bring On Board, WiFi Packages on Cruise Ships Updated 2023. All personal devices can be used to connect to the ship's Wi-Fi services. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. He could see the booking and only his expenses. Any changes will result in the cancellation of the entire air booking. By proceeding, you agree to Cruise Critics. Just like connection speeds at sea, internet charges vary by cruise line. These suites have a king-size bed convertible to 2 twin beds. You will be responsible for all costs you incur to join the vessel at the next port. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. For cruises longer than four days: Platinum Unlimited $99 per cruise or pay $89 for First 24hr Platinum Unlimited; Gold 500MB $69 per cruise; Silver 250MB $39 per cruise; Bronze 100MB $25 per cruise; Social Media Unlimited $12 per day. A hydrotherapy pool bubbling with warm, therapeutic sea water*, Heated ceramic lounge reminiscent of an opulent Turkish bath, Private treatment rooms, including couple's massage rooms, Massage therapy inspired by an exotic blend of cultures from Hawaiian Lomi Lomi to Chinese Tui Na, The latest exotic skin, body, hair and nail treatments, Knowledgeable, professional therapists trained to guide you through your spa experience. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. The Chat & Social Apps package can also only be purchased onboard and allows access to social media on one device for 1.5GB of usage. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. Started August 27, 2021, By Bed can be converted upon request to 2 twins if full compliance is not needed. Call Me | Help. If you booked your air travel through Holland America Line, then we already have your schedule. Does anyone know how much data comes with the premium package? Click the box and an alert will appear saying the following pop-ups have been blocked. This package also includes unlimited Zero-Proof beverages. Select All to print all pages. Name changes require the prior approval of Holland America Line and may not always be possible. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. We cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities and third party shore excursion facilities may not be fully accessible to guests with disabilities. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". Learn about our health protocols. Please contact the ship's Medical Center for any medication requiring refrigeration. Learn more about this unique Dutch celebration and prepare to get your orange on. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Children are welcome in any of our dining venues. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. You will also be able to request tours on the ship at the shore excursion office. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. No sharing is permitted. That way, you can budget accordingly. Fully Accessible Fully Accessible Single Side Approach In addition to all of the amenities that typically come with a standard cruise fare, Have It All also includes four high-value extras in the fare with more amenities as the length of cruise increase. 450 Third Ave. W Visa processing can vary by destination and submission location. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Fares are in US dollars. Book by 2/28 and your partner gets 55% off & free drinks up to $600. In this video, health experts suggest that you take several key steps to be proactive, prepared, and protected against injury or illness while outside of the United States, especially in developing nations. Your Daily Program will list times and locations. boasts three times faster connection to allow for streaming and video calling (where coverage allows). All cash advances are subject to restrictions. You have the option to choose what day of the month you would like your credit card to be charged. A You will receive any necessary luggage tags for your land tour while on your tour. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Click here for complete details on plans and full terms and conditions. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. Next, you will be required to complete ship check-in formalities. about the Greenhouse Spa and Salon. These charges are applied to ALL calls including calls to 800, 877 and 888 numbers. Evening dress falls into two distinct categories: Dressy attire or smart casual. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. This package is $59.95 per day (+18% gratuity). Do you have a cruise booked? A After completing Online Check-in, your Express Docs will be displayed. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Celebrity suggests if you book it in advance, youll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats.

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