Report a missing or damaged bag or contents. JIDxxS1 will mean you are eligible to the business class allowance. It is not possible to pre-book special meals for rebate passengers. How do I review and update my personal information? free lookups / month. Amenity bags will not be given to staff who travel in premium cabins. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Search over 700 Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Looking for a particular British Airways employee's phone or email? The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Cloudflare Ray ID: 7a2c63981fec32af Email: Liaison.1.council@ba.com Filter. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Sean first joined British Airways in 1998, where he began his career as a financial analyst. The action you just performed triggered the security solution. You can email the site owner to let them know you were blocked. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. BA has a dress code which is applied to rebate passengers. Fly the World (Staff Travel). Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Please include your flight details or booking reference if you have an existing booking. One laptop bag OR one briefcase OR one handbag. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. Refund requests may be subject to a servicing fee. you have a Case Reference) and are waiting a . Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Clear All. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Flybe once provided more than half of UK domestic flights outside London. Contact the airport you were in or flying to when you lost your property. There will be no staff travel office in Terminal 3. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Please have your booking reference ready when you call. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. 19,209 talking about this. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Up to 5 This website is using a security service to protect itself from online attacks. Your allowance will be in accordance with the type of ticket you are using. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Your booking reference consists of a combination of 6 letters and numbers e.g. Customer Service Resources Customer Relations postal address If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. 09042890159 Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. This will give you your flight status. Refreshed every minute. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Please visit our Help centre for more support if you have a question about your booking or flight. No special service requirement is permitted when travelling on standby travel. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Greater London UB7 0EB |. This point is immediately before Security. On Business is our loyalty programme for small to medium sized businesses. We'll make sure your comments reach the right person. Passengers without a listing will be refused travel. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Tell us about something using our online forms. British Airways is back on the hiring road. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. If offered, we ask that you politely decline. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. If you need further details about refunds, please click here. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. 11. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. Heathrow. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Had a great experience and want to thank someone for it? What ways can I check in? Flying on a stand-by ticket can be challenging. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. 2 . Click to reveal All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. If you do not have the authorization, you will not be able to travel on BA to the USA. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. / expiry date / FAQs. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. You'll see the most relevant contact details for you if you are logged in to ba.com. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Enter employee name to find & verify emails, phones, social links, etc. How do I check the entry requirements for my destination? You'll need your staff number/user ID and a BSAFE password to log into this system. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Claim baggage-related expenses or compensation. Write to us. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Looking for a particular British Airways employee's phone or email? Please refer to the FAQ on my.baplc.com for further information. Please note that this form isnot intended to ask staff travel related questions. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. When do my Avios expire? Calls cost 2,50p per minute plus your phone companys Access Charge. Contacting British Airways - by phone or otherwise. Earn miles By using ba.com you agree to the use of cookies. Tel: 020 8562 5777 Your booking reference consists of a combination of 6 letters and numbers e.g. Website: www.ba.com/heritage In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. The majority of our calls are managed by British contact centres. Sign up for a free account. Use this form to log in to your account or to create an account for the British Airways executive club. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. The majority of our calls are managed by British contact centres. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Email: ba.1.museum@ba.com On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Seat requests are not permitted on Staff Travel. Have you already booked? In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Excesses may apply. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Fax: +233 (302) 823 233. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. A free inside look at company reviews and salaries posted anonymously by employees. Address: www.rsaba.com, Solo Club Loads become available 72hrs before the departure of the flight. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? : To change a booking/action a refund please fax us where a colleague will be happy to help. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Your IP: {{ userNotificationState.getAlertCount('bell') }}. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. You are just a number to management, nothing individual. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council British Airways (BA) is the flag carrier airline of the United Kingdom. AB2CD3. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. million verified professionals across 35 million companies. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Please have your booking reference ready when you call. Their contact details are at the end of our. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Daily, 7am - 11pm: Eastern Standard Time (EST). Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! If you have any problems using the site, please check that your e-ticket has been correctly issued. Full-time, Part-time . How do I arrange to carry extra or overweight baggage? If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. If not, please call us. Collecting your car You can also visit the offices located in different parts of our country. Search job titles. Please have your booking reference ready when you call. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit AB2CD3. Updated 22/09/2020 10.07 AM (BST). The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. 212 British Airways reviews. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. It shows the number of listings and priority, but not commercial overbookings, etc. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. We're sorry your travel experience with us didn't meet your expectations. This website might use cookies for ads, social media and analytic metrics. When will I get a response from Customer Relations? If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. The airport pair on your coupon must match the flight on which you wish to travel. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Please visit our Help centre for more support if you have a question about your booking or flight. If you are a small or medium-sized business and would like to earn your company points when your employees travel. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. 01, 02 and 03 numbers are included in allowances else geographic rate. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Please have your booking reference ready when you call. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. All flight and holiday reservation queries are dealt with by BA. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Welcome to our official Facebook page. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Does my passport need to be valid for a certain length of time after my trip? Published Oct 14, 2021. . Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? We want you to know you can trust us to respect your privacy and keep your personal information safe. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. IT Department. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Get contact details including emails and phone numbers Screen Reader users press Enter to select a Filter by category. Answer Id 1957 You can also get in touch with us on Twitter @British_Airways. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. British Airways employs 26,533 employees. AB2CD3. At British Airways weve always taken data protection very seriously. How can I stop them expiring? AB2CD3 How do I find my booking reference? (BA Heritage Centre / Museum, at Waterside) Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. By using ba.com you agree to the use of cookies. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise.

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